[et_pb_section fb_built=”1″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”center” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n
Sometimes, it feels like there is only bad news.\u00a0\u00a0 \u00a0All businesses face challenges with suppliers, our own people and even some of our customers.\u00a0 As managers, we work hard to get ahead of issues and create systems to mitigate problems, but there\u2019s always something.\u00a0 Occasionally, it feels like an ongoing sequence, one after the other.<\/p>\n
Today, that problem was the internet.\u00a0 It got wet, and it broke.<\/p>\n
Such a simple problem \u2013 it looks like a door was left open in the rain, and a lot of water flooded in, leaked through the floor to space below, which just happened to have only one thing in it \u2013 our internet connection! Unbelievably, it could have dripped anywhere else, and we\u2019d have been ok, but luck wasn\u2019t on our side, and it landed in exactly the worst place.<\/p>\n
The good news is, we had a plan.\u00a0 It worked.\u00a0 We got back running fairly quickly, within our expected timeframe.\u00a0 As you would expect, we\u2019ll review our disaster plan again, and link it into our own internal \u2018Kinetics Flight Plan<\/a> roadmap\u2019 to reassess and review our decisions.<\/p>\n Like all business, we have to weigh up the risk and costs, and make a business decision about how much protection is in place.\u00a0 Regular readers know we LOVE THE CLOUD, and as such, most of our systems are in the cloud. \u00a0They kept working.\u00a0 The problem was, with the internet cut off, our office-based staff had to pack up and work from home to access them, and of course, post-Covid, we\u2019re all very good at that.\u00a0 The only disruption is having to pack up and drive back home in Auckland\u2019s weather-impacted traffic.<\/p>\n However, not all of our systems are in the cloud.\u00a0 There are a couple that just don\u2019t make sense to move (*yet \u2013 we are certain that will change).\u00a0 More frustratingly, we\u2019d hatched a plan to set up a duplicate of those two systems in our Christchurch office, but that is still a work-in-progress, mainly due to the fact we\u2019ll be moving to a new office in Christchurch soon and it makes sense to set it up there.\u00a0 So those systems couldn\u2019t operate, just as we expected.\u00a0 It was okay, and a little costly, but not the end of the world.<\/p>\n It got me thinking though.\u00a0 The reality is that things can go wrong at any time.\u00a0 As managers, we set out to pre-empt these as best we can. \u00a0It\u2019s why we maintain assets, and why we hold insurance.\u00a0 When did you last review your IT risk matrix?\u00a0 This is part of our Flight Plan and we might make it more explicit now.<\/p>\n
Risk<\/strong><\/td>\n| Description<\/strong><\/td>\n | Mitigation Strategy<\/strong><\/td>\n | Impact<\/strong><\/td>\n | Probability<\/strong><\/td>\n | Cost to Mitigate<\/strong><\/td>\n<\/tr>\n | System downtime<\/td>\n | System failure creating downtime and people unable to work<\/td>\n | Active maintenance of all key assets, monitoring, backups etc<\/td>\n | 3<\/td>\n | 3<\/td>\n | 3<\/td>\n<\/tr>\n | Data leak<\/td>\n | Someone sends data in error to the wrong recipient, resulting in brand damage<\/td>\n | Education, Configure 365 Data leak protection settings<\/td>\n | 4<\/td>\n | 1<\/td>\n | 2<\/td>\n<\/tr>\n | Cyber-threat<\/td>\n | Breach through a malicious cyber-criminal – cost & brand reputation damage<\/td>\n | \n | Cyber insurance<\/p>\n Cyber risk assessment<\/p>\n Layered cyber protection plan<\/p>\n<\/td>\n 5<\/td>\n | 3<\/td>\n | 3<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n | Will you be ready?<\/h2>\nWe all need to know what to do on that day when one of team comes up to us and gives us that piece of bad news \u2013 and it could be worse than a key unit getting soaked in a water leak,\u00a0 It might be \u00a0something like: \u00a0\u201cWhat should we do, we can\u2019t work, everything is encrypted, and we\u2019ve just had a ransomware demand\u201d, or \u201cthe hacker is saying they will publish our data on the dark web”.<\/p>\n What will you do?\u00a0 Will you be ready?<\/strong><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Sometimes, it feels like there is only bad news.\u00a0\u00a0 \u00a0All businesses face challenges with suppliers, our own people and even some of our customers.\u00a0 As managers, we work hard to get ahead of issues and create systems to mitigate problems, but there\u2019s always something.\u00a0 Occasionally, it feels like an ongoing sequence, one after the other. […]<\/p>\n","protected":false},"author":5,"featured_media":9613,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[4,5],"tags":[],"class_list":["post-9610","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-security"],"_links":{"self":[{"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/posts\/9610","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9610"}],"version-history":[{"count":0,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/posts\/9610\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/"}],"wp:attachment":[{"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9610"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9610"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9610"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}} |