{"id":7335,"date":"2021-06-15T12:46:33","date_gmt":"2021-06-15T00:46:33","guid":{"rendered":"https:\/\/kinetics.co.nz\/?p=7335"},"modified":"2021-06-15T12:46:33","modified_gmt":"2021-06-15T00:46:33","slug":"were-not-immune-to-outages-either","status":"publish","type":"post","link":"https:\/\/new.kinetics.co.nz\/?p=7335","title":{"rendered":"We’re not immune to outages either :("},"content":{"rendered":"

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Trans-Tasman outages<\/h2>\n

On the 15th June Microsoft experienced issues across Australia and New Zealand with Teams calling.<\/p>\n

For Those of us using Microsoft Teams as our phone system, they stopped working.\u00a0 We experienced issues with inbound and outbound calls.<\/h3>\n

The disruption lasted for around 90 minutes while Microsoft identified the cause and migrated the calling to alternative systems. At the time they suspected an underlying hardware issue. Kinetics, like many of our clients, found ourselves without land lines.<\/p>\n

The outage has given us cause to review our decision to move to Microsoft Teams.<\/strong> After the dust settled and we took an honest look, we remember that every phone system we have ever had has gone down at some point in it’s life.\u00a0 What we need to do is make sure we have plans in place to help us cope with any unexpected event. For ourselves we have the following check point which you may also find useful.<\/p>\n