{"id":3762,"date":"2019-10-18T08:50:01","date_gmt":"2019-10-17T20:50:01","guid":{"rendered":"https:\/\/kinetics.co.nz\/?p=3762"},"modified":"2019-10-18T08:50:01","modified_gmt":"2019-10-17T20:50:01","slug":"eliot-sinclair-case-study-best-practice-review","status":"publish","type":"post","link":"https:\/\/new.kinetics.co.nz\/?p=3762","title":{"rendered":"Eliot Sinclair Case study &#8211; FlightPlan (Best Practice Review)"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;3.22&#8243;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.9.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; header_4_line_height=&#8221;1.3em&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Overview<\/h2>\n<p>Eliot Sinclair &amp; Partners (ESP) provide surveying, engineering, planning, landscape architecture and urban design consulting.<\/p>\n<p>Headquartered in Christchurch, New Zealand, Eliot Sinclair have provided consultancy services across South Pacific and Asia with their team of 100 staff across 3 offices in the South Island.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-3819 size-large\" src=\"http:\/\/kinetics.co.nz\/wp-content\/uploads\/2019\/10\/banner-1024x292.png\" alt=\"\" width=\"1024\" height=\"292\" \/><\/p>\n<h2><\/h2>\n<h2><\/h2>\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<h2>Their challenge<\/h2>\n<p>Over the years Eliot Sinclair had invested heavily in technology and were looking for certainty that this investment was being utilised fully. Being high technology consumers, their staff had a long list of projects that they wanted to do to improve business systems but needed clarity as to what would deliver the best return on investment. They also had a responsibility to their external and internal stakeholders that governance was in place to ensure that:<\/p>\n<ul>\n<li>IT was aligned with the business\u2019s requirements.<\/li>\n<li>Their data was safe, given increasing cyber-criminal activity.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h4 style=\"text-align: center;\"><em>\u201cI have to report to several stakeholders and wanted an independent report to highlight what was going on. To help clarify our current position I also needed an independent review of our technology infrastructure, processes and governance so the entire framework could be examined without prejudice\u201d<\/em> said Mark Allan, Managing Director.<\/h4>\n<p>&nbsp;<\/p>\n<p>Mark engaged Kinetics Group to conduct a <a href=\"http:\/\/kinetics.co.nz\/flightplan\/\" target=\"_blank\" rel=\"noopener\">FlightPlan<\/a>.<\/p>\n<h2><\/h2>\n<h2>FlightPlan\u00a0<\/h2>\n<p>A <a href=\"http:\/\/kinetics.co.nz\/flightplan\/\" target=\"_blank\" rel=\"noopener\">FlightPlan (Best Practice Review)<\/a>. compares what the organisations values and priorities are for their technology, with what is actually happening, and what should be happening (best practice).\u00a0 In technology, \u2018best practice\u2019 varies greatly, depending on the context.\u00a0 \u00a0What matters and what may be appropriate for a company of 5,000 staff does not necessarily apply to a New Zealand SME.<\/p>\n<p>&nbsp;<\/p>\n<p>The <a href=\"http:\/\/kinetics.co.nz\/flightplan\/\" target=\"_blank\" rel=\"noopener\">FlightPlan (Best Practice Review)<\/a>. covers 140+ questions that address:<\/p>\n<ul>\n<li>Information Assets<\/li>\n<li>Cyber Security<\/li>\n<li>Governance<\/li>\n<li>DR and Resiliency<\/li>\n<li>Staff Capability<\/li>\n<li>Infrastructure<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>The IT BPR report prioritises recommendations based on:<\/p>\n<ul>\n<li><strong>Must do<\/strong> \u2013 critical issues highlighted or easy, quick fixes.<\/li>\n<li><strong>Should do<\/strong> \u2013 Important, but not critical or time bound recommendations.<\/li>\n<li><strong>Could do<\/strong> \u2013 issues to investigate that would add value to your business.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Each recommendation includes an estimated effort required to complete along with the business benefit (business as usual \/ added value \/ bleeding edge).\u00a0 The recommendations may include an indicative cost budget.\u00a0 This gives business leaders clearer information on which they can make better business decisions.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left;\">Recommendations are summarised into three \u201cpillars\u201d and are then mapped against priority, cost and effort to help prioritise the tasks:<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-3777 aligncenter\" src=\"http:\/\/kinetics.co.nz\/wp-content\/uploads\/2019\/10\/Graph-1.png\" alt=\"\" width=\"433\" height=\"440\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left;\">We show how your IT scores in each category and compare you against responses from over 100 completed reviews to-date:<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-3776 aligncenter\" src=\"http:\/\/kinetics.co.nz\/wp-content\/uploads\/2019\/10\/Graph-2.png\" alt=\"\" width=\"506\" height=\"358\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\">A summary of all recommendations is classified, by priority, at the start of the report along with an indicative effort (time period) and costs:<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-3775 aligncenter\" src=\"http:\/\/kinetics.co.nz\/wp-content\/uploads\/2019\/10\/Text-3.png\" alt=\"\" width=\"626\" height=\"298\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: left;\">Detailed recommendations are provided within the report, with the business reason\/problem for each issue:<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-3778 aligncenter\" src=\"http:\/\/kinetics.co.nz\/wp-content\/uploads\/2019\/10\/Text-4.png\" alt=\"\" width=\"623\" height=\"404\" \/><\/p>\n<h2>The Result<\/h2>\n<p>The <a href=\"http:\/\/kinetics.co.nz\/flightplan\/\" target=\"_blank\" rel=\"noopener\">FlightPlan (Best Practice Review)<\/a>. identified areas of risk that Eliot Sinclair could immediately resolve. <em>\u201cWe spend so much time and resource working in IT, it was good to take a step back and get a helicopter view<\/em>\u201d said Mark Allan.<\/p>\n<p>Eliot Sinclair then concentrated on improving areas that were most beneficial to the business and mapped out others that required further investigation. The Best Practice Review provided a roadmap that enabled Eliot Sinclair to budget more accurately, with clear links to business requirements. The Best Practice Review can easily be referred to in future and refined as their business grows.<\/p>\n<p><i><strong>\u00a0<\/strong><\/i>\u200bMark said<strong> \u201cI thought I had a pretty good grip on our business systems and IT requirements but the BPR helped uncover issues that I wasn\u2019t aware of. As such we were able to plan address them and 6 months on, we have completed 60% of the tasks that were identified\u201d<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Eliot Sinclair &amp; Partners (ESP) provide surveying, engineering, planning, landscape architecture and urban design consulting. Headquartered in Christchurch, New Zealand, Eliot Sinclair have provided consultancy services across South Pacific and Asia with their team of 100 staff across 3 offices in the South Island. &nbsp; Their challenge Over the years Eliot Sinclair had invested [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":3785,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[header2 text=\"Overview\" align=\"left\" color=\"#336A40\" margintop=\"\"]\n\nEliot Sinclair &amp; Partners (ESP) provide surveying, engineering, planning, landscape architecture and urban design consulting.\n\nHeadquartered in Christchurch, New Zealand, Eliot Sinclair have provided consultancy services across South Pacific and Asia with their team of 100 staff across 3 offices in the South Island.\n\n<img class=\"alignright wp-image-3819 size-large\" src=\"http:\/\/kinetics.co.nz\/wp-content\/uploads\/2019\/10\/banner-1024x292.png\" alt=\"\" width=\"1024\" height=\"292\" \/>\n\n[header2 text=\"Their challenge\" align=\"left\" color=\"#336A40\" margintop=\"\"]\n\nOver the years Eliot Sinclair had invested heavily in technology and were looking for certainty that this investment was being utilised fully. Being high technology consumers, their staff had a long list of projects that they wanted to do to improve business systems but needed clarity as to what would deliver the best return on investment. They also had a responsibility to their external and internal stakeholders that governance was in place to ensure that:\n<ul>\n \t<li>IT was aligned with the business\u2019s requirements.<\/li>\n \t<li>Their data was safe, given increasing cyber-criminal activity.<\/li>\n<\/ul>\n[wow_spacing size=\"20px\"]\n\n<em>\u201cI have to report to several stakeholders and wanted an independent report to highlight what was going on. To help clarify our current position I also needed an independent review of our technology infrastructure, processes and governance so the entire framework could be examined without prejudice\u201d<\/em> said Mark Allan, Managing Director.\n\n[wow_spacing size=\"20px\"]\n\nMark engaged Kinetics Group to conduct a [wow_colorme]<a href=\"http:\/\/kinetics.co.nz\/flightplan\/\" target=\"_blank\" rel=\"noopener\">FlightPlan (Best Practice Review)<\/a>.[\/wow_colorme]\n\n[header2 text=\"FlightPlan (Best Practice Review)\" align=\"left\" color=\"#336A40\" margintop=\"\"]\n\nA [wow_colorme]<a href=\"http:\/\/kinetics.co.nz\/flightplan\/\" target=\"_blank\" rel=\"noopener\">FlightPlan (Best Practice Review)<\/a>.[\/wow_colorme]\u00a0compares what the organisations values and priorities are for their technology, with what is actually happening, and what should be happening (best practice).\u00a0 In technology,\u00a0\u2018best practice\u2019 varies greatly, depending on the context.\u00a0 \u00a0What matters and what may be appropriate for a company of 5,000 staff does not necessarily apply to a New Zealand SME.\n\n[wow_spacing size=\"15px\"]\n\nThe [wow_colorme]<a href=\"http:\/\/kinetics.co.nz\/flightplan\/\" target=\"_blank\" rel=\"noopener\">FlightPlan (Best Practice Review)<\/a>.[\/wow_colorme]\u00a0covers 140+ questions that address:\n<ul>\n \t<li>Information Assets<\/li>\n \t<li>Cyber Security<\/li>\n \t<li>Governance<\/li>\n \t<li>DR and Resiliency<\/li>\n \t<li>Staff Capability<\/li>\n \t<li>Infrastructure<\/li>\n<\/ul>\n[wow_spacing size=\"15px\"]\n\nThe IT BPR report prioritises recommendations based on:\n<ul>\n \t<li><strong>Must do<\/strong> \u2013 critical issues highlighted or easy, quick fixes.<\/li>\n \t<li><strong>Should do<\/strong> \u2013 Important, but not critical or time bound recommendations.<\/li>\n \t<li><strong>Could do<\/strong> \u2013 issues to investigate that would add value to your business.<\/li>\n<\/ul>\n&nbsp;\n\nEach recommendation includes an estimated effort required to complete along with the business benefit (business as usual \/ added value \/ bleeding edge).\u00a0 The recommendations may include an indicative cost budget.\u00a0 This gives business leaders clearer information on which they can make better business decisions.\n\n[wow_spacing size=\"20px\"]\n<p style=\"text-align: left;\">Recommendations are summarised into three \u201cpillars\u201d and are then mapped against priority, cost and effort to help prioritise the tasks:<\/p>\n[wow_spacing size=\"8px\"]\n\n<img class=\"size-full wp-image-3777 aligncenter\" src=\"http:\/\/kinetics.co.nz\/wp-content\/uploads\/2019\/10\/Graph-1.png\" alt=\"\" width=\"433\" height=\"440\" \/>\n\n&nbsp;\n\n&nbsp;\n<p style=\"text-align: left;\">We show how your IT scores in each category and compare you against responses from over 100 completed reviews to-date:<\/p>\n[wow_spacing size=\"8px\"]\n\n<img class=\"size-full wp-image-3776 aligncenter\" src=\"http:\/\/kinetics.co.nz\/wp-content\/uploads\/2019\/10\/Graph-2.png\" alt=\"\" width=\"506\" height=\"358\" \/>\n\n&nbsp;\n\n&nbsp;\n<p style=\"text-align: center;\">A summary of all recommendations is classified, by priority, at the start of the report along with an indicative effort (time period) and costs:<\/p>\n[wow_spacing size=\"8px\"]\n\n<img class=\"size-full wp-image-3775 aligncenter\" src=\"http:\/\/kinetics.co.nz\/wp-content\/uploads\/2019\/10\/Text-3.png\" alt=\"\" width=\"626\" height=\"298\" \/>\n\n&nbsp;\n\n&nbsp;\n<p style=\"text-align: left;\">Detailed recommendations are provided within the report, with the business reason\/problem for each issue:<\/p>\n[wow_spacing size=\"8px\"]\n\n<img class=\"size-full wp-image-3778 aligncenter\" src=\"http:\/\/kinetics.co.nz\/wp-content\/uploads\/2019\/10\/Text-4.png\" alt=\"\" width=\"623\" height=\"404\" \/>\n\n[header2 text=\"The Result\" align=\"left\" color=\"#336A40\" margintop=\"\"]\n\nThe [wow_colorme]<a href=\"http:\/\/kinetics.co.nz\/flightplan\/\" target=\"_blank\" rel=\"noopener\">FlightPlan (Best Practice Review)<\/a>.[\/wow_colorme]\u00a0identified areas of risk that Eliot Sinclair could immediately resolve. <em>\u201cWe spend so much time and resource working in IT, it was good to take a step back and get a helicopter view<\/em>\u201d said Mark Allan.\n\nEliot Sinclair then concentrated on improving areas that were most beneficial to the business and mapped out others that required further investigation. The Best Practice Review provided a roadmap that enabled Eliot Sinclair to budget more accurately, with clear links to business requirements. The Best Practice Review can easily be referred to in future and refined as their business grows.\n\n[wow_spacing size=\"20px\"]\n\n[wow_panel color=\"#3ec940\"]<i><strong>\u00a0<\/strong><\/i>\u200bMark said<strong> \u201cI thought I had a pretty good grip on our business systems and IT requirements but the BPR helped uncover issues that I wasn\u2019t aware of. As such we were able to plan address them and 6 months on, we have completed 60% of the tasks that were identified\u201d.<\/strong>[\/wow_panel]\n\n&nbsp;\n\n&nbsp;\n\n&nbsp;","_et_gb_content_width":"","footnotes":""},"categories":[3],"tags":[],"class_list":["post-3762","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies"],"_links":{"self":[{"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/posts\/3762","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3762"}],"version-history":[{"count":0,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/posts\/3762\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/"}],"wp:attachment":[{"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3762"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3762"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3762"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}