{"id":12882,"date":"2024-10-31T08:49:27","date_gmt":"2024-10-30T19:49:27","guid":{"rendered":"https:\/\/kinetics.co.nz\/?p=12882"},"modified":"2024-10-31T08:49:27","modified_gmt":"2024-10-30T19:49:27","slug":"why-most-business-it-projects-fail-dont-miss-this-crucial-step","status":"publish","type":"post","link":"https:\/\/new.kinetics.co.nz\/?p=12882","title":{"rendered":"Why most business IT projects fail &#8211; Don&#8217;t miss this crucial step.\u00a0"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.3&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2><span>There is one IT project factor that is overlooked all too often and it is costing businesses more than they realise.\u00a0\u00a0<\/span><\/h2>\n<p><span>Implementing AI tools like Microsoft\u2019s 365 Copilot might seem like a quick win for improving productivity, but without effective <a href=\"http:\/\/kinetics.co.nz\/change-management\/\"><strong>change management<\/strong><\/a>, these tools fall flat and backfire.\u00a0<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(0,0,0,0.1)&#8221; custom_padding=&#8221;20px|20px|20px|20px|false|false&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span>A recent evaluation of Microsoft&#8217;s 365 Copilot trial highlighted how poor communication and lack of adequate training led to unintended outcomes. Instead of a smooth transition, employees experienced confusion, frustration, and even resistance to the new AI-driven systems.\u00a0\u00a0<\/span><\/p>\n<p>\u00a0<span><strong>Read more about the trial here:\u00a0<\/strong>\u00a0<\/span><\/p>\n<ul>\n<li><a aria-label=\"Link Microsoft 365 Copilot evaluation report in full | digital.gov.au\" id=\"menur69g\" href=\"https:\/\/www.digital.gov.au\/initiatives\/copilot-trial\/microsoft-365-copilot-evaluation-report-full\" rel=\"noreferrer noopener\" target=\"_blank\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/www.digital.gov.au\/initiatives\/copilot-trial\/microsoft-365-copilot-evaluation-report-full\">Microsoft 365 Copilot evaluation report in full | digital.gov.au<\/a><span>\u00a0<\/span><\/li>\n<li><a aria-label=\"Link Gov Copilot trial unsettled by usage metrics and unmet expectations\" id=\"menur69i\" href=\"https:\/\/www.itnews.com.au\/news\/gov-copilot-trial-unsettled-by-usage-metrics-and-unmet-expectations-612580\" rel=\"noreferrer noopener\" target=\"_blank\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/www.itnews.com.au\/news\/gov-copilot-trial-unsettled-by-usage-metrics-and-unmet-expectations-612580\">Gov Copilot trial unsettled by usage metrics and unmet expectations<\/a><span>\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;http:\/\/kinetics.co.nz\/wp-content\/uploads\/2024\/10\/Contrasting-user-groups.jpeg&#8221; title_text=&#8221;Contrasting user groups&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|20px|20px|20px|20px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><span>This isn&#8217;t just a technology problem; it&#8217;s a <strong>people problem<\/strong>\u2014and it\u2019s one that can be solved with the right change management approach.\u00a0<\/span><\/p>\n<h2><span><strong>Why Change Management is Essential for AI Success<\/strong>\u00a0<\/span><\/h2>\n<ol>\n<li><span><strong>Communication Is Key<\/strong>\u00a0<\/span><br \/><span>Rolling out an AI tool without clear communication leaves employees feeling lost and unsure. Successful adoption hinges on keeping everyone informed about <strong>how<\/strong> AI will impact their roles and day-to-day tasks.\u00a0<\/span><\/li>\n<li><span><strong>Training and Support<\/strong>\u00a0<\/span><br \/><span>It\u2019s not enough to provide the tool; employees need the skills to use it effectively. Without proper training, businesses risk wasting their AI investment. Comprehensive, role-specific training ensures staff not only adopt AI solutions but <strong>thrive<\/strong> with them.\u00a0<\/span><\/li>\n<li><span><strong>Managing Resistance<\/strong>\u00a0<\/span><br \/><span>Change, especially technological change, often meets resistance. Proactive change management helps anticipate these challenges, aligning AI implementations with company culture and addressing concerns before they escalate.\u00a0<\/span><\/li>\n<\/ol>\n<h2><span><strong>The Bottom Line<\/strong>\u00a0<\/span><\/h2>\n<p><span>AI is only as powerful as the people behind it. Implementing AI solutions without a thoughtful change management strategy is like handing someone a tool they don\u2019t know how to use. Proper planning, communication, and support can turn potential AI disasters into long-term success stories.\u00a0<\/span><\/p>\n<p><span data-teams=\"true\"><span class=\"ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak\" dir=\"ltr\">\u00a0<\/span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>There is one IT project factor that is overlooked all too often and it is costing businesses more than they realise.\u00a0\u00a0 Implementing AI tools like Microsoft\u2019s 365 Copilot might seem like a quick win for improving productivity, but without effective change management, these tools fall flat and backfire.\u00a0A recent evaluation of Microsoft&#8217;s 365 Copilot trial [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":12884,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[4,2],"tags":[],"class_list":["post-12882","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-tips-tricks-and-hints"],"_links":{"self":[{"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/posts\/12882","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12882"}],"version-history":[{"count":0,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/wp\/v2\/posts\/12882\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=\/"}],"wp:attachment":[{"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12882"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12882"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.kinetics.co.nz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12882"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}